By accessing or using our services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
1. Billing & Payment Terms
All plans are billed in advance on a monthly or yearly basis. Payment is required before the start of any service, and invoices are due on the specified due date. We reserve the right to charge a late fee for overdue invoices and will always strive to work with you as best we can. However, we cannot guarantee extensions on any invoices. Any invoices not paid by the due date risk the loss of all data and registrations associated with the account.
Refund Policy:
First-time yearly plans are eligible for a refund if requested in writing via our contact form within 30 days of purchase. After 30 days or for any subsequent renewals, refunds are not offered. Non-refundable items include plan renewals, monthly billing, setup fees, domain names, branding services, physical products, and any other charges outside a first-time yearly plan purchase.
Payment Methods:
We accept all major credit and debit cards as well as checks. If you elect for auto pay, your card will automatically be charged on the due date show on your bill.
2. Changes to Plans & Pricing
We reserve the right to change plan pricing, terms, and conditions at any time. We will notify you of such changes in advance.
3. Client Responsibilities
Clients are responsible for providing accurate and up-to-date information necessary for the completion of services. You agree not to hold us liable for any delays or issues arising from inaccurate or incomplete information provided by you.
4. Credits & Attribution
Unless otherwise requested, a small credit link will be placed in the footer of websites we service. This confirms your website is professionally built and maintained, providing a trust factor for visitors. This attribution does not affect site functionality and can be removed upon request at any time.
5. Non-Refundable Items
The following charges are non-refundable:
6. Privacy & Data Collection
Data Usage:
We collect personal data, such as name, contact details, and billing information, to process transactions and provide services. This data is stored securely and is used only for the purpose of fulfilling your order and providing service updates.
Third-Party Services:
We may use third-party services for billing, marketing, and analytics (e.g., Google Analytics, Stripe). These third-party services may collect and process personal information in accordance with their privacy policies.
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your data with third parties as necessary to provide the services you request, such as hosting providers, payment processors, and others integral to the service delivery process.
Data Protection:
We take reasonable steps to protect the security and privacy of your personal information. However, we cannot guarantee complete security due to the inherent risks of internet data transmission.
We take your privacy seriously. For more information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.
7. Intellectual Property
You own the content, branding, and any custom design elements of your website. However, since we use premium tools and licenses under our agency account to build your website, those licenses remain with us. You are granted a non-exclusive, non-transferable license to use the delivered product for its intended purpose. Should you choose to move your website to another provider in the future, we will gladly export your data, but you may need to purchase your own licenses for certain premium features. Our goal is to provide a smooth, hassle-free experience while maintaining flexibility for your evolving needs.
8. Limitation of Liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use the services, including but not limited to loss of data, revenue, or business. Our total liability will not exceed the amount paid by you for the services in the past six months.
9. Indemnification
You agree to indemnify and hold us, our affiliates, employees, contractors, and agents harmless from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of our services or your breach of these Terms of Service.
10. Third-Party Systems Access
By engaging with us for services involving access to third-party systems (e.g., Google Analytics, Google Search Console, Google My Business, Yelp), you grant us permission to access and manage these accounts for the purpose of fulfilling the agreed-upon services. We will make reasonable efforts to maintain the confidentiality of your credentials and will use third-party tools in compliance with their privacy policies.
You agree that we are not responsible for any actions taken by third-party services that may affect your data or services.
11. Dispute Resolution & Governing Law
In the event of a dispute arising from or relating to these Terms of Service, you agree to first attempt to resolve the dispute through informal means. If an agreement cannot be reached, the dispute will be settled through binding arbitration in Lubbock, Texas.
These Terms of Service will be governed by the laws of the state of Texas, without regard to its conflict of law principles.
12. Force Majeure
We will not be held liable for any delays or failure in performance resulting from events outside our reasonable control, including but not limited to natural disasters, pandemics, government actions, or third-party service interruptions.
13. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page and will be effective immediately upon posting. It is your responsibility to review these Terms periodically.
14. Severability
If any provision of these Terms of Service is deemed unlawful, void, or unenforceable, the remaining provisions will continue in full force and effect.
15. Acceptance of Terms
By using our services, you acknowledge that you have read and agree to be bound by these Terms of Service.